COYATRI IS NOT A TRANSPORTATION CARRIER AND COYATRI DOES NOT PROVIDE TRANSPORTATION SERVICES. IT IS UP TO MEMBERS TO OFFER OR SEARCH FOR SEATS. CoYatri HAS NO RESPONSIBILITY OR LIABILITY FOR ANY TRANSACTIONS BETWEEN THE REGISTERED MEMBERS.

Members are advised to exercise their own judgement in offering or booking available seats and making the journey. CoYatri recommends the following tips which so that the member can get a sense of comfort to decide whether to undertake the journey.

Before you book
Verify : Look for verifications and feedback on a user’s profile. Check out of he has a social network link and see if you have any common friends. With Facebook integration, you can see if you have friends in common with other members. Look for mutual friends on ride post pages and member profiles.
Chat: Send a message and start a conversation. Use the CoYatri messenger to track a conversation about your trip. That way, the email addresses associated with your CoYatri accounts are kept private.
Plan ahead: Make sure you both know exactly where you’re headed. Have a complete understanding and agreement on which route would be taken for the trip and where the pick-up and drop points are going to be.

Before the journey
Pick a place : Agree to meet at a public place that is normally busy.
Verify Vehicle and Driver details: Check out whether the details of the vehicle model and the registration number are matching with those mentioned in the journey details. Do also check the authenticity of the Drivers licence and its validity.
Check out other passengers: Verify the other co-passengers of the driver and see if it confirms with the details mentioned. If there are other CoYatris, compare them with the details on the Journey details page.

If you have the slightest of hesitation or discomfort, do not undertake the journey.

We keep last names on the site hidden, and phone numbers and email addresses are also kept private until a booking has been accepted.

After you perform the Journey
Leave feedback : Traveling together through CoYatri means you’re part of a community. You can help make that community better by leaving feedback for the people you ride with. We strongly encourage users to leave feedback for each other after a journey.
In case you have decided to not perform the journey after meeting the member offering the seat, you are requested send the feedback citing reasons. This will help us in improving the quality of our offering.